AGENCY SOLUTION

PRACTICAL AI FOR PUBLIC SERVICE DELIVERY

We focus on high-leverage use cases with clear owners, measurable KPIs, and safe deployment patterns.

Vertical Chatbots

Bilingual AI assistants for citizen-facing services.

  • BM/EN, domain-tuned knowledge
  • PDPA-aligned PII redaction & audit logs
  • Seamless escalation to human officers across channels

Smart Permits

End-to-end permit processing supported by audit-ready AI.

  • OCR and AI-based document validation
  • Workflow queues and service-level tracking
  • Full audit trails for compliance and review

Transport Flow Intelligence

Real-time traffic intelligence to support response, planning, and policy decisions.

  • Edge-based inference for low-latency analysis
  • Continuous model monitoring with governed retraining
  • Operational dashboards for KPIs, heatmaps, and planning insights

Secure, Sovereign Data Platform

AI infrastructure aligned with Malaysian data residency and governance requirements.

  • Deployment options across Malaysia-region, on-premise, or hybrid environments
  • Customer-managed encryption keys (BYOK/HSM)
  • Secure access models supporting federated and zero-copy data use

FAQ

Common Questions
& Answers

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helpdesk@khalifaintelligence.com

+60 166473824

Khalifa Intelligence Sdn. Bhd.

No19-7, Tingkat 19, Plaza Zurich, Block B
No12, Jalan Gelenggang, Bukit Damansara,
50490, Kuala Lumpur, Malaysia.