AGENCY SOLUTION

PRACTICAL AI FOR PUBLIC SERVICE OUTCOMES

We focus on high-leverage use cases with clear owners, measurable KPIs, and safe deployment patterns.

Vertical Chatbots

Bilingual (BM/EN) AI assistants for citizen services—answer questions, guide applications, and hand off to staff when needed.

  • BM/EN, domain-tuned knowledge
  • PDPA-aligned PII redaction & audit logs
  • Seamless human handoff (email/phone/ticket)

Smart Permits

Document intake, validation, and routing for permits, licenses, and grant programs.

  • OCR + LLM validation
  • Queue & SLAs
  • Audit trails

Transport Flow

AI that fuses CCTV, sensors, and traffic feeds to cut congestion, speed incident response, and inform planning.

  • Edge inference (low-latency, bandwidth-efficient)
  • Model monitoring & drift alerts (governed retraining)
  • Operator dashboard (heatmaps, KPIs, export for planning)

Secure, Sovereign Data Platform

Build AI on data you control—encrypted, audited, and kept where policy requires.

  • Residency options (Malaysia-region, on-prem, or hybrid)
  • Customer-managed keys (BYOK/HSM)
  • Zero-copy access & federated queries

FAQ

Common Questions
& Answers

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Khalifa Resources

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No12, Jalan Gelenggang, Bukit Damansara,
50490, Kuala Lumpur, Malaysia.